unable to access admin portal

[quantanite_it]

Can someone help us to access our admin portal on 3cx

 

[TheodorosG_3CX]

Just to clarify you cannot access the FQDN or you can login and the Admin section is not availble?

 

[quantanite_it]

yes can't access FQDN

 

[TheodorosG_3CX]

Is this an on-premise installation or Cloud?
Are you able to SSH to the machine and check 3CX Services status?