Solved Unable to add Twilio trunk with auto-setup

[notkelsey]

When trying to add a Twilio trunk, I make it to the screen that asks for Name and Limit to. When I click next, "Admin email required" appears at the top of the page in red and I can't proceed past that point. I currently have one user set up as the owner and that account has an email address. I don't see anywhere else to add an admin email address. Can anyone point me in the right direction?

 

[YiannisH_3CX]

Hi @notkelsey

That is most probably an error coming from Twilio. Go to your Twilio account and check if your admin user has an email associated with it.

 

[notkelsey]

Every user has an email. The only place I found to add an additional email was under billing for notifications so I added an address there as well. I had an existing Twilio account that I use with a self hosted Enterprise version of 3CX. I created another Twilio account that is tied to the same organization to use for this project. I tried my original account and received the same Admin Email Required message. I created a third Twilio account, not affiliated with the existing accounts, and have received the same message.

 

[notkelsey]

deleted

 

[YiannisH_3CX]

Hi Kesley,

Can you please try again now and let us know if it's working?

 

[notkelsey]

It is working now. Thanks!

 

[YiannisH_3CX]

Glad we were able to assist.