Solved Unable to login on 3cx portal

[sohcy]

I have changed the public IP 2 days ago - I was able to login to 3cx still even after the IP change.

Though I have encounter this problem before where after changing the public IP - the same error message shows up.

Anyone knows how to fix this problem? The phone system is still working, just can't login.

Thanks

 

[sohcy]

I was able to get in now - I had to change the hostname to my internal IP address

 

[JohnS_3CX]

You were probably looking at a cached version because the browser could not populate the fields.

Glad this was resolved!