Solved Unable to login - Server Error

[Mark Matheson]

3CX has been running on Debian Linux fine until I install some Debain Updates.

Now when I try to login into 3CX, I get the message "Server Error" above the login box.

If I run "service 3CXPhoneSystemMC01 status", I get the messages shown in the attached image

Any ideas what has stopped working and how I can resolve it without a reinstall of the Debian instance?

 

[YiannisH_3CX]

Hello @Mark Matheson

Have you tried starting the service manually? If not try running "service 3CXPhoneSystemMC01 start"

 

[Mark Matheson]

Good answer!

I am interested to know why restarting the Linux server didn't fix that?

 

[YiannisH_3CX]

I am interested to know why restarting the Linux server didn't fix that?

Without looking at the logs i cannot be certain but it could have something to do with the order the OS tried to start the services. If all dependencies of the service were not started then the service would not start either. That would explain why trying manually later worked.
Glad to see the issue has been resolved.

 

[Mark Matheson]

I will try to have a look at the logs because when I restarted the Linux VM yesterday, I received the same error.

Obviously, following your advise, I was able to start the service and get everything running quickly, but I want to make sure that it auto-starts in future should I need to restart the system remotely or it restarts due to unforeseen circumstances while I am away from home.