Unable to make outbound calls using amazon chime

[hariprasant29]

Hi Team, Unable to make outbound calls and getting the below error:

02/08/2023 9:52:15 PM - Exception: ParseException Unparsable V6 address (note, this might be unparsable because IPV6 support is not enabled) @ Uri.cxx:1112

 

[YiannisH_3CX]

Hi @hariprasant29

If you have IPv6 enabled on your machine please disable it. Also navigate to your trunk settings / Options tab and scroll down to "IP Mode". Make sure that is set as IPv4 and try again.