Unable to reach activation.3cx.com

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VISA MC

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We picked up a customer from another local 3CX partner and in looking at their system today, their SSL certificate failed. I remember there was something about a version that had to be updated before a certain date, but I can't remember the exact version or date. Here's our issue: Their key expired today. The key was renewed with 3CX, but I'm assuming that because it can't reach their activation servers, it doesn't know that.

That being said, I also can't download the latest update because it says you need a valid license key for that. Does anyone have any suggestions here or do we need to reach out to 3CX support to help resolve this?
 
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