Uniden UIP200 SIP phone, config assistance.

[mbehlok]

I have a Uniden UIP200 phone that I bought used. I am able to get it to register and work to a point. I can call from it, but cannot call it.

Does anyone have a sample config file (unidencom.txt) file that I could compare mine to?

I have a administrator guide to the Uniden UIP200 as well in case someone is looking for it.. Had to get it directly from Uniden as it was not found anywhere.

 

[N_G]

Uniden

Hi,

Do you have a URL for this phone?

Can you try to clear the server status log, then make a call to device and then copy and paste the server status log here? That will show us the response the phone is given when you try to call it.

 

[mbehlok]

Nick,

Here's the server log. I can dial from one Softphone to the other. This only seems to happen when I dial the Uniden Phone. This is most likely a setting for the phone. I have also included the unidencom.txt file which has most of the configs.

Server logs:
00:23:39.671 AuthMgr:nAuthSuccess: Extension "Server Account"<sip:[email protected]>;tag=22778 has been registered successfully
00:23:35.015 Terminated c8 "Server Account"<sip:[email protected]> <sip:[email protected]> Call ended
00:23:18.921 Calling c9 "Server Account"<sip:[email protected]> <sip:[email protected]> Send INVITE to Ext:199
00:23:18.921 Routed c9 "Server Account"<sip:[email protected]> <sip:[email protected]> From: Ext:198; To: Ext:199
00:23:18.921 CallConf::findDestination: Found destination Ext:199 for caller Ext:198
00:23:18.906 Registrar::checkAor: Registrar resolved sip:[email protected] as <sip:[email protected]:5060>
00:23:18.906 Registrar::checkAor: Registrar resolved sip:[email protected] as <sip:[email protected]:1307>
00:23:18.890 Incoming c9 "Server Account"<sip:[email protected]> <sip:[email protected]> Incoming call from 198
00:23:18.890 AuthMgr:nAuthSuccess: Extension "Server Account"<sip:[email protected]>;tag=19332 has been registered successfully


Uniden Config:

# UIP200 Mass Configuration System Generic File
# Notes:
# 1. Lines start with '#' are comments
# 2. To leave a field value unchanged (as saved on local phone), leave value to blank.
# 3. To set a field's value to empty, use '-' as value.
# 4. To NOT overwrite user local settings of: programmable key, one/two touch keys, VMA
# number, VMWILampIndicator, set "OverwriteLocalSetting = NO". Default is "YES". This
# key will ALSO affect whether or not THESE settings in uniden<MAC>.txt be used.
# 5. Any duplicate parameters exist in both unidencom.txt and uniden<MAC>.txt, MAC settings
# will be used.
# MAXIMUM FILE SIZE IS 10KB
# Current Limitation: No spaces allowed for a setting's value
# Version: 4.59a


#Overwrite user local settings of programmable keys, one/two touch keys, vma settings
#If set to no, these current settings on the phone will not be overwritten.
OverwriteLocalSettings YES # must be placed on top of config file

# Sip Settings --If only ProxyServer needed, set OutboundProxy1/Port same as ProxyServer/Port
ProxyServer 192.168.254.245 # can be an IP address or FDQN
ProxyServerPort 5060 # 0 to use default port
OutboundProxy1 192.168.254.245 # can be an IP address or FQDN
OutboundProxy1Port 5060 # enter a port number or 0 for default (5060)
OutboundProxy2 - # can be an IP address or FQDN
OutboundProxy2Port 0 # enter a port number or 0 for default (5060)
EmergencyProxy -
EmergencyProxyPort 0
Registrar1 192.168.254.245 # can be an IP address or FQDN
Registrar1Port 5060 # enter a port number or 0 for default (5060)
Registrar2 - # can be an IP address or FQDN
Registrar2Port 0 # enter a port number or 0 for default (5060)
DnsServer_1 65.32.1.65 # may not be necessary if use DHCP
DnsServer_2 65.32.1.70 # may not be necessary if use DHCP
RegisterExpireSec 3600
RegisterRetrySec 90
Q_Param 50
RegisterExpireLimitPercent 10
FailoverRetrySec 8
SipPort 5060
SRVRecordName - #_sip._udp.unisip.com
# options are ON or OFF
SessionTimerSupport ON
# options are ON or OFF
SessionTimerRefresher ON
SessionTimerMin 60
TimerInterval0 300
TimerInterval1 150

# Audio Settings
G711MuTxPacketLength 20
G711MuJitterBufferLength 10
G711MuJitterBufferMax 200
G711ATxPacketLength 20
G711AJitterBufferLength 10
G711AJitterBufferMax 200
G729TxPacketLength 20
G729JitterBufferLength 10
G729JitterBufferMax 200
LongHoldAlertPeriod 360

# options are ON and OFF
DiffServMode OFF
DefaultDiffServParam 192
RTPDiffServParam 160
# options are TRUNKMODE, CASCADEMODE, DISABLE
VlanMode DISABLE
VlanID 1
PcVlanID 2
#TftpAddress 192.168.254.214 # save to phone and used next time if not offered from DHCP




TimeZone -5
# choices are YES and NO
EnableDST YES
# choices are YES and NO
EnableSNTP Yes
# SNTP Server IP address
SntpServerIP time.apple.com
# Time period (in seconds) before recontacting SNTP server
SntpRetrySec 1800


# preferred codec are listed from most preferred, separated by commas and NO space
PreferredCodec g711u,g711a,g729
# choices are English, Spanish, and French
Language English
#choices are Enable and Disable
CallWaiting Enable
EmergencyProxyPrefix **


#Admin password must be numeric. Max is 6 digits. Format: oldpassword/newpassword
#AdminPassword 2002/1204

#end_of_file

 

[N_G]

Out of ideas

Hi,

I reviewed the logs and the configuration file but i cant find any obvious errors. I dont see any options that you need to change or could try.

When you call from it, does the call work, as in do you get sound and all? When you ring it, does the phone at least show ringing in the 3CX server status screen?