Hello,
First time using 3CX v20. We're using a supported Gradwell SIP. Number's ported to Gradwell yesterday and inbound calls are failing with the following:
Unidentified Incoming Call. Review INVITE and adjust source identification: INVITE sip:[email protected]:6423 SIP/2.0 Via: SIP/2.0/UDP 195.74.60.117;branch=z9hG4bK855d.4d1cf8566f0c46eadf42932ad24806e6.0 Via: SIP/2.0/UDP 172.24.1.248:5060;received=172.24.1.248;rport=5060;branch=z9hG4bKPjd749a0e7-e27e-4543-a54c-7cce0768e1fd Max-Forwards: 69 Record-Route: <sip:195.74.60.117:5060;transport=udp;ftag=103ff48d-d464-4db3-87f0-76f5bc336bc3;did=6f1.37b1;lr=on> Contact: <sip:[email protected]:5060> To: <sip:[email protected]> From: "01633838081" <sip:[email protected]>;tag=103ff48d-d464-4db3-87f0-76f5bc336bc3 Call-ID: 8d2a3b7f-e0d5-4505-a050-57975c512e51 CSeq: 25402 INVITE Session-Expires: 1800 Min-SE: 90 Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, INFO, MESSAGE, REFER Content-Type: application/sdp Supported: 100rel, timer, replaces, norefersub, histinfo User-Agent: Asterisk PBX 18.22.0-gw1.0.0 X-Inbound-Call-ID: HazgG2LF1_5Xs-KO7zglZQ.. X-Platform-Type: SIP Trunk Gradwell-Originator: sipTrunk=1942827 Gradwell-DDI: 01633495211 Content-Length: 293 v=0 o=- 1397267233 1397267233 IN IP4 195.74.60.118 s=Asterisk c=IN IP4 195.74.60.118 t=0 0 m=audio 14056 RTP/AVP 8 107 9 101 a=rtpmap:8 PCMA/8000 a=rtpmap:107 opus/48000/2 a=rtpmap:9 G722/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=maxptime:60 a=sendrecv
Outbound calls are working. Firewall check passes. The DDI format on the SIP trunk matches that on the Gradwell account.
If I direct the calls to a different 3CX PBX on v18 and configure the SIP trunk the same way (all default), the call establishes, so it appears to be an issue with 3CX v20.
Any assistance appreciated.
First time using 3CX v20. We're using a supported Gradwell SIP. Number's ported to Gradwell yesterday and inbound calls are failing with the following:
Unidentified Incoming Call. Review INVITE and adjust source identification: INVITE sip:[email protected]:6423 SIP/2.0 Via: SIP/2.0/UDP 195.74.60.117;branch=z9hG4bK855d.4d1cf8566f0c46eadf42932ad24806e6.0 Via: SIP/2.0/UDP 172.24.1.248:5060;received=172.24.1.248;rport=5060;branch=z9hG4bKPjd749a0e7-e27e-4543-a54c-7cce0768e1fd Max-Forwards: 69 Record-Route: <sip:195.74.60.117:5060;transport=udp;ftag=103ff48d-d464-4db3-87f0-76f5bc336bc3;did=6f1.37b1;lr=on> Contact: <sip:[email protected]:5060> To: <sip:[email protected]> From: "01633838081" <sip:[email protected]>;tag=103ff48d-d464-4db3-87f0-76f5bc336bc3 Call-ID: 8d2a3b7f-e0d5-4505-a050-57975c512e51 CSeq: 25402 INVITE Session-Expires: 1800 Min-SE: 90 Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, INFO, MESSAGE, REFER Content-Type: application/sdp Supported: 100rel, timer, replaces, norefersub, histinfo User-Agent: Asterisk PBX 18.22.0-gw1.0.0 X-Inbound-Call-ID: HazgG2LF1_5Xs-KO7zglZQ.. X-Platform-Type: SIP Trunk Gradwell-Originator: sipTrunk=1942827 Gradwell-DDI: 01633495211 Content-Length: 293 v=0 o=- 1397267233 1397267233 IN IP4 195.74.60.118 s=Asterisk c=IN IP4 195.74.60.118 t=0 0 m=audio 14056 RTP/AVP 8 107 9 101 a=rtpmap:8 PCMA/8000 a=rtpmap:107 opus/48000/2 a=rtpmap:9 G722/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=maxptime:60 a=sendrecv
Outbound calls are working. Firewall check passes. The DDI format on the SIP trunk matches that on the Gradwell account.
If I direct the calls to a different 3CX PBX on v18 and configure the SIP trunk the same way (all default), the call establishes, so it appears to be an issue with 3CX v20.
Any assistance appreciated.
