Solved Unidentified Incoming Call. Review INVITE and adjust source identification

[jonesy12]

I have this error showing in the 3CX logs when trying to make a call from a previously working 3CX DECT phone. The full error is below

 

[KyriacosS_3CX]

One more element needs blanking out

 

[jonesy12]

Cheers, done.

 

[YiannisH_3CX]

Hi @jonesy12

Why is the caller ID showing as Anonymous if this is a call from an extension to the PBX? I would recommend disabling the anonymous feature and trying again.

 

[jonesy12]

Thanks, it seems it was a setting on the Yealink DECT base.