Update Error

[tcranford@southeasterncu.]

We are trying to update 3cx from version 16.0.5.619 to version 16.0.5.622. When doing so we received an update failure, below is the log file.

Get:1 http://security.debian.org stretch/updates InRelease [53.0 kB]
Ign:2 http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch InRelease
Ign:3 http://deb.debian.org/debian stretch InRelease
Hit:4 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Err:5 http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch Release
404 Not Found [IP: 143.204.154.110 80]
Hit:6 http://downloads-global.3cx.com/downloads/debian stretch InRelease
Hit:7 http://deb.debian.org/debian stretch-updates InRelease
Hit:8 http://deb.debian.org/debian stretch Release
Get:9 http://security.debian.org stretch/updates/main amd64 Packages [768 kB]
Reading package lists...
E: The repository 'http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch Release' does no longer have a Release file.


I have looked over several forums and made some adjustments accordingly, however, even commenting out the recommended lines, we still could not get it to update.
Would it be possbile to update it straight to v16 U8a or would we have to upgrade it to each verision between what we currently have and 8a?

I do know we are running out of time to get to update v16 U8a or V18. However, we do not want to go V18 just yet, as the changes that are coming with that, we need some time to create a new set of instructions for our users.

 

[ChrisC_3CX]

I'll PM you shortly with something to try.

 

[delisatech]

I was having the same issue. I tried to update from the Management Console and received the same errors as you, OP:

Hit:1 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Ign:2 http://deb.debian.org/debian stretch InRelease
Hit:3 http://deb.debian.org/debian stretch-updates InRelease
Get:4 http://security.debian.org/debian-security stretch/updates InRelease [53.0 kB]
Hit:5 http://deb.debian.org/debian stretch Release
Ign:6 http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch InRelease
Err:7 http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch Release
  404  Not Found [IP: 13.225.205.41 80]
Hit:8 http://downloads.3cx.com/downloads/debian stretch InRelease
Reading package lists...
E: The repository 'http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch Release' does no longer have a Release file.

After searching the forum for info I ran the fix as root provided by 3cx Charles:

wget -O - https://downloads.3cx.com/downloads/misc/debianpatches/9/16/0/5/20200619-os-update.sh | bash

Then, I tried to update from the Management Console, and saw a new error:

Hit:1 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Hit:2 http://security.debian.org/debian-security stretch/updates InRelease
Hit:3 http://downloads.3cx.com/downloads/debian stretch InRelease
Ign:5 http://deb.debian.org/debian stretch InRelease
Hit:6 http://deb.debian.org/debian stretch-updates InRelease
Hit:7 http://deb.debian.org/debian stretch Release
Reading package lists...
E: The method driver /usr/lib/apt/methods/https could not be found.

So, I ran apt update as root and saw the same output as above, plus:

E: The method driver /usr/lib/apt/methods/https could not be found.
N: Is the package apt-transport-https installed?

In fact, apt-transport-https was not installed, so I installed it:

root@3cx:/# apt install apt-transport-https

Then, upgrading from the Management Console succeeded!

--Mike