Solved update from Debian 9 to 10 failed

[toptech1]

Hi, this is the message I got

3CX attempted to update your 3CX Debian OS at from Debian 9 to 10 and failed. This may be caused by changes made to the OS after installation. The attached log file shows where the update failed

I attached the log

If anybody can advise thanks

 

[VasilisV_3CX]

Hi @toptech1,

It looks as though you've tried to run the update twice, the log mentions that the "Upgrade script update.sh seems to be already running."

How long ago did you start the update?

 

[toptech1]

Also do I need Debian 10 for my system to work fine?

 

[VasilisV_3CX]

Hi @toptech1,

If you're updated your 3CX PBX to V18, yes you will need Debian 10.
You can grab the ISO from here: https://www.3cx.com/blog/releases/v18-alpha-5/

 

[toptech1]

Hi @toptech1,

It looks as though you've tried to run the update twice, the log mentions that the "Upgrade script update.sh seems to be already running."

How long ago did you start the update?

 

[toptech1]

you were right looks like it was updates now thanks.

3CX was successfully updated.

Your installation at is now running the latest version and all 3CX Services are up and running.

We recommend your installation is always on the latest version for potential security fixes, new and improved features, as well as better compatibility with SIP Trunks and IP Phones.

Read more about the latest product releases here: https://www.3cx.com/blog/releases/

 

[toptech1]

btw where would i see the debian version I'm assuming on my cloud computer correct?

 

[VasilisV_3CX]

Hi @toptech1,

Yes, if you SSH into the machine, you'll be able to check the using the "lsb_release -a" command.

 

[toptech1]

thanks

 

[VasilisV_3CX]

No problem @toptech1, if you require any assistance, feel free to open a new thread!