The updates aim to make it easier to deploy, manage and scale AI with 3CX in V20 U10. With the release of the standalone 3CX AI Server in V20 Update 10, the upcoming changes in 3CX aim to make Local AI more accessible and easier to install for everyone. Reducing Complexity The upcoming update for 3CX AI Server simplifies the following aspects: Firewall configuration GPU equipme [...]
Connect AI assistants, deploy dedicated AI infrastructure, build real-time voice applications and gain more control over administration, privacy and integrations. V20 Update 10 Alpha makes 3CX a more open and programmable business communications platform. Rather than simply adding new AI features, this release enables external AI assistants, programmable voice applications and [...]
Move your extension and account automatically. Windows Softphone V5.7 makes it easier to move from the legacy 3CX Desktop App. On first launch, the Softphone checks whether the Desktop App is installed on the same Windows PC. If a valid configuration is found and the stored 3CX server is reachable, users can migrate with one click. The extension and your account details are car [...]
Firmware updates for Yealink & Fanvil. The latest IP Phone firmware updates for Yealink & Fanvil have been released and are fully tested with V20. These updates come with several bug fixes. Please see the release notes for Yealink and Fanvil. Firmware Updates for V20 Yealink T41U (108.87.0.26) T42U (108.87.0.26) T43U (108.87.0.26) T44U (108.87.0.26) T44W (108.87.0.26) T [...]
Performance and stability upgrades, component updates and a new base OS. Keeping SBCs secure and up to date is essential for maintaining reliable connectivity between remote IP phones and your 3CX system. This update brings you refreshed components, several stability improvements, and introduces automatic Linux OS updates. New SBC Beta for Windows and Debian 12 Updated Componen [...]
Softphone App is now ready for production use. The 3CX Softphone V5.6 is now ready for production following its beta release. BETA release included office hours override from the Account menu, command-line arguments for configuration, improved Poly headset support, and several usability and reliability fixes. Version 20 Update 9 or later is required to use the office hours over [...]
iOS App is now ready for production. The 3CX iOS App V5.6 is now ready for production following its beta release. No further user-facing changes have been added since the beta. Get the Update Download the latest release from the App Store. For instructions on how to install and provision the 3CX iOS app, see our configuration guide. View the complete changelog for a detailed br [...]
Android app is now ready for production use. The 3CX Android App V5.6 is now ready for production following its beta release. BETA release included security-related enhancements, stability improvements and fixes for issues affecting daily usage. No further user-facing changes have been added in the production release. Get the Update Download the latest release from the Google P [...]
New Live Chat (6.0.133) and WordPress Plugin (10.0.18) The following updates have been applied to the 3CX Live Chat plugin. These will be downloaded automatically if you're using the Live Chat Code Snippet plugin. For WordPress you will be prompted to update if automatic updates are not enabled. Live Chat Version 6.0.133 Reduced the widget size by approximately 10% for faster l [...]
Grok transcription, AI assistants and improved queue management. Update 9 Final delivers one of the most significant visual overhaul updates yet for 3CX, alongside powerful new enterprise call center features, expanded AI capabilities and greater flexibility for Admins, Partners and Service providers. Read on for more! Redesigned Web Client & Dialer Update 9 delivers a majo [...]