Update Outbound CallerID with CSV?

[VictorSP]

Hello,

I need to update the Outbound CallerID in all extensions each one with a different value, but I cannot delete and create again all of them because logic configuration (IVR, queues...) are affected.

Trying to update just this field using CSV seems not possible. Any other idea?

Regards,
Víctor

 

[eddv123]

What happens when you try and re-introduce the CSV file into the system? Does it throw up an error.

The only other way is the ctrl and multi select all extensions in the extensions list but this only effects settings which are general to the system where outbound CLID is individual.

 

[VictorSP]

What happens when you try and re-introduce the CSV file into the system? Does it throw up an error.

The only other way is the ctrl and multi select all extensions in the extensions list but this only effects settings which are general to the system where outbound CLID is individual.

The error message, it cannot update an extension:

Import failed

Your import file has errors. Note that not all rows were imported.
Below is a list of row numbers that failed and in brackets you can see the column header that caused the failure.
Click here for more information on how to generate your CSV file correctly.

2 (Number)

In this case we cannot use CTRL because each extension as its own Outbound CallerID different than each others.

Thanks.

PD: I'll post an Idea.

 

[YiannisH_3CX]

The CSV cannot update an extension.If the system detects the extension already exists it will skip that extension. I am afraid you will need to manually update them.

 

[VictorSP]

The CSV cannot update an extension.If the system detects the extension already exists it will skip that extension. I am afraid you will need to manually update them.

Thanks @YiannisH_3CX for your reply. I've posted an Idea here, it could be a great feature: https://www.3cx.com/community/threads/update-extensions-fields-from-csv.63602/