Solved Updating Problems

[walsermedia]

Our instance doesn't update from 16.0.4.493,16.0.4.493 to the newest version. Also there is a problem with connecting to activation.3cx.com

I've tried everything I found so far in the forum.

Hosted on GCloud / Linux Debian 9

Does anyone have a idea?

Thank you very much!

 

[JohnS_3CX]

Hi,

The activation server certificates were recently updated so only V16.0.5.xxx and above is capable of reaching our server.

Due to this reason you will not be able to connect with the activation server and authenticate to receive updates.

 

[walsermedia]

how can I then update?

Hi,

The activation server certificates were recently updated so only V16.0.5.xxx and above is capable of reaching our server.

Due to this reason you will not be able to connect with the activation server and authenticate to receive updates.

and how can I update then?

 

[JohnS_3CX]

Do you have SSH access to your Debian machine?

 

[walsermedia]

Do you have SSH access to your Debian machine?

Yes, I do

 

[JohnS_3CX]

I will PM you shortly to provide assistance.

 

[JohnS_3CX]

As per our conversation, the repositories appear to have been missing from your machine hence the PBX could not find the updates and got stuck at its current version.

Once we added them back it was able to update normally.