Upgrade Options

[Nick_M]

Hi, I have installed a demo 4SC Pro system on a site. I am about to upgrade to to annual 8SC version, but am concerned if in three months time it turns out they need more SC's can we then upgrade to 16SC for the incremental difference in cost between the 8SC and the 16SC, or would we then have to pay the full 16SC cost on top?

 

[CentrexJ]

Hi, I have installed a demo 4SC Pro system on a site. I am about to upgrade to to annual 8SC version, but am concerned if in three months time it turns out they need more SC's can we then upgrade to 16SC for the incremental difference in cost between the 8SC and the 16SC, or would we then have to pay the full 16SC cost on top?

Keeping the same key you can always upgrade. Even more interesting if you upgrade mid-year the price is approximately the difference between the two licenses less the months that already transpired. So six-months in the price is approximately half the difference for the remainder of the first year.

 

[Nick_M]

Thanks for this, very helpful!

I have purchased an 8SC licence for now.

Is there a maximum simultaneous call usage report I can run, or do I just need to wait until people complain about licence exceeded messages?

 

[SweetAction]

Thanks for this, very helpful!

I have purchased an 8SC licence for now.

Is there a maximum simultaneous call usage report I can run, or do I just need to wait until people complain about licence exceeded messages?

You can get an email from the system when you hit max calls. No native tool to see max use though.



:5001/#/app/settings/email/1

 

[AndreasC_3CX]

Thanks for this, very helpful!

I have purchased an 8SC licence for now.

Is there a maximum simultaneous call usage report I can run, or do I just need to wait until people complain about licence exceeded messages?

Hello @Nick_M,
What @SweetAction is suggesting is correct and you can also view the current number of calls in use in your Management console > Dashboard tab > PBX Status