Upgrade testing and licensing

[vondie]

Hello,
We have a working 3cx standard environment running version 12 on a w2k R2 hyper-v vm. I have copied the necessary vms into a sandbox environment so I can test upgrading the environment. Right off the bat, I'm running to a licensing issue. I have activated the free trial license, but we are using call parking and other features not available in the free version so I cannot fully test. Anyone have any experience that can provide options?

Tim

 

[SECOIT GmbH]

For testing purposes I use my partner licenses.
If you are not a 3CX partner you might speak to the company that sold you the PBX and ask them if they support you.

Also from v12 there is no direct upgrade path from what I remember from the trainings.
You'll need to go 12.5 SP2, use call history converter
Then 14.0 SP3
Then finally 15.5
(hoping my memory is working still...)

 

[vondie]

Thank you SECOIT. I will reach out to my reseller and see what's available.