Solved Upgrade to V16.5 but Sip Trunks now wont connect

[mhnichols]

Hi, I have been using version 16.4 for a period of time ok, did the upgrade to v16.5 last night, now my sip trunks wont connect?

I am now stuck with no working phone numbers.

Where can I download v16.4 to roll back?

Please help!

Regards

Mark

 

[JohnS_3CX]

Hi Mark,

We would like to know more about your setup to see if we can help
https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

The trunks should not normally be affected due to the upgrade. Can you check your services first from the management console central column, and ensure they are all running?

 

[mhnichols]

HI, Problem resolved, looks like it was an issue with our DNS server, but happened at the same time as the PBX upgrade!

 

[JohnS_3CX]

Ah that would make sense, the two events just coincided. Glad to hear all is well!