Upgrading from SMB to ENT on the 3cx.cloud

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rcox

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Our current SMB setup has no back up option. as such i can find a way to delete our current cloud and restore with a new upgraded key. the SMB version on 3cx.cloud has zero way to backup so you can use it as a restore. i cant even find the instance manager. i understand you cant do an upgrade of a MCM key with a non-MCM key. But how do you complete an upgrade from the more basic SMB version to a newer version with out restarting from nothing. Also on a hard time line as our current license expires tomorrow.

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Not sure I follow…there is only one version of SMB now. (Not counting Free)
 
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You want to migrate to a dedicated system, which is a completely different license and deployment type. You cannot just migrate between the two as, while they are the same backend, you cannot just "backup" an SMB account. It's just part of a bigger system.
 
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