Upload backup file to hosted 3CX

[pjng1]

I must be a slow learner, but I can't figure out how to upload a backup to hosted 3CX. There is no option to upload a backup file within 3CX itself, there was no option to restore from a backup during provisioning, and I don't believe there is an inbound FTP option for 3CX hosted. Umm... help?

 

[TheodorosG_3CX]

After the installation is complete, you may navigate under Back&Restore option, set the location to an FTP and restore your backup:

 

[Guillaume Bourgeois]

I must be a slow learner, but I can't figure out how to upload a backup to hosted 3CX. There is no option to upload a backup file within 3CX itself, there was no option to restore from a backup during provisioning, and I don't believe there is an inbound FTP option for 3CX hosted. Umm... help?

There's no "upload backup" option.
The solution is to host the backup on one of the supports and configure 3CX to work with that support.

As @TheodorosG_3CX suggests.

You can use a temporary service like:

https://sftpcloud.io/tools/free-ftp-server
Before use public service; Ask yourself what would be the worst-case scenario if your backup were leaked.
1GB instant use without subscription.
Proceed at your own risk.
If you use this service, be aware that it has nothing to do with 3CX.

I use it and it works well for me, but trust your own risk assessment, not mine.

 

[pjng1]

OK thanks guys - it seems needlessly complicated leaving out an Upload option when that is the first step to take after provisioning a new server.

 

[TheodorosG_3CX]

You may also check how to create an FTP server on a Windows machine and start from there.

 

[pjng1]

You may also check how to create an FTP server on a Windows machine and start from there.

Thanks Theodore, I'm familiar with setting up an FTP server, but I didn't realise that was required to restore from a single backup. I couldn't find any documentation to that effect. Now that I know, I can do it.

 

[TheodorosG_3CX]

For the 3CX Hosted installations you do not have access to the machine so you cannot SSH to the local folder.
In this case you need to setup a remote location in order to restore your backup.