Uploading old backup

[m.shakshek]

I am facing an issue with my 3-year subscription license. The system is unable to request a license from the 3CX server, making it seem like my license is down. I attempted to upgrade the system, but I was unable to complete the update.

then i tried to install 3CX v20 using an ISO on a USB and boot my server with the new version. However, when I attempted to restore my backup file, I encountered an error stating that I needed to change the default ports. It seems that other systems are already using the default HTTP, HTTPS, and SIP ports, so I changed them. Despite this, I still received an error stating that the process is already running on another device.

 

[bitn2]

That has nothing todo with live chat.... anyway, on which version was your old server? What are your "other systems"?

 

[m.shakshek]

my old version is V18 and now I used v20

what you mean by other system ?

 

[bitn2]

You wrote "other systems", i dont know what this are. Which v18 are you on? Buildnumber?

 

[SteveITS]

Are you installing the Linux ISO? There shouldn’t be anything else running on it.

If you had a v18 that is old enough it can’t connect to 3CX. There’s a patch for 18 update 9 to work after next week: https://www.3cx.com/blog/news/ssl-certificate-update-2025/

“Already running” sounds like you connected to the web page twice.