Use 3CX API to set reminder

[Grace Liu]

Can anybody give any suggestions?
Can the third party device use 3CX API to set the reminder like this?


Thanks
Regards
Grace

 

[VoIPTools]

I'm not sure what a 3rd-party device has to do with this setting. Can you explain what you are trying to achieve?

 

[Grace Liu]

I'm not sure what a 3rd-party device has to do with this setting. Can you explain what you are trying to achieve?

Under normal circumstances, after integrating PMS with 3CX, it is possible to set up wakeup calls on the PMS side, but the customer would like to realize the function of setting up wakeup calls directly through 3CX API without using PMS. Is this possible?

 

[K_SAK]

You don't need a PMS as the alarms can be set up via IVR or the receptionist into 3CX directly - if the alarms are already defined somewhere and you need to import them, that's different.

 

[Grace Liu]

You don't need a PMS as the alarms can be set up via IVR or the receptionist into 3CX directly - if the alarms are already defined somewhere and you need to import them, that's different.

Yes, the reminder can be set in 3CX webclient or using IVR.
The user hopes to set the reminder in the third party device through 3CX API.