Use Live Chat & Talk on mobile phone

[newavealex]

When I use Live Chat & Talk on my mobile phone
Pick up the phone, hang up the phone, the ringing will continue without interruption,
I have tested several IOS mobile phones, and this will happen
I have tested using Android phones and it does not cause such problems

 

[Constantinos Constantinou]

Hello @newavealex ,

Please try out to join our TestFlight program to test our latest iOS BETA app. For more information https://www.3cx.com/blog/docs/ios-beta-tester/

I would love to hear if you still get this behavior on BETA application.

 

[newavealex]

I have updated the 3cx server to 16.0.5.611
But the same situation will happen to IOS in Live Chat & Talk
Use situation: After the Live Chat & Talk phone is hung up, make another call immediately,
At the same time, there will be a beep and the voice of the person answering the phone.
Only happens when using IOS
This is not the case with Android.

 

[Constantinos Constantinou]

Hello @newavealex ,

Can you please let us know what iOS build you have?

Did you try the BETA as per our suggestion above?

https://www.3cx.com/community/threads/use-live-chat-talk-on-mobile-phone.72630/post-324647

 

[newavealex]

You may misunderstand what I mean, Not use a IOS APP
I mean
When I turn on "safari" to use Live Chat & Talk
The phone is hung up, make another call immediately,
At the same time, there will be a beep and the voice of the person answering the phone.