use of "Disconnect Handler Flow" to pull callers number

[yuri S]

Hello,

How can i get the callers number, i want to use "Web Service Rest" to get callers number.
for the life of me i can't figure how to access the session.ani variable to get the callers number.
in the Disconnect Handler Flow i have Web Service Rest component.

how do i access the session.ani variable with the callers number in the Web Service Rest component

if a call disconnected in call flow, i want to get the caller number in Disconnect Handler Flow and access it in the Web Service Rest component.

any help will be appreciated

yuri

 

[Evolute IT]

The CFD cannot "detect" a call ended unless it is actually connected to that call (i.e.: being used for the call.)

The CFD is NOT a monitoring tool.

 

[yuri S]

OK i misunderstood how "disconnect handler flow" works.
thank you very much.