Users can delete recordings 3cx v18

[Riaan]

Hi Guys,

Is there a workaround to prevent users to delete recordings when they have access to 3cx management console V18. Please see attached screenshot. In V16 users could only download recordings. They could not delete recordings. Unfortunately "(Monitor (Reports, Chat Logs, Call Log and Recordings)" is the only option available for users to login to get their recordings via a browser. Im just scared users will accidentally or maliciously purge or delete all recordings.

Regards

 

[VasilisV_3CX]

Hi @Riaan,

I'm afraid that for now, all of the permissions are rolled into one. What you can do instead, is rule out the Management Console for users by using the webclient to see call recordings. In the Users >> Phone Provisioning tab, select "Show Call Recordings" then go into your User >> Rights and select "Can see group recordings (Available in Professional and Enterprise)". Double check the Group Rights as well in Users >> Groups



This way they won't be able to delete the recordings but they can see them.