Users still registered when logged off PC

[TerryKC]

Users are still registered when they log off their PC's (Windows). This is causing an issue with queues as their extension rings.

I've seen there are workarounds but I can't get these to work or are not feasible:

1. Turning off push notification makes no difference
2. Setting user office hours not feasible as users do not work fixed hours.
3. Ask users to log off the web client/PWA after their shift negates the convenience of not having to log into 3CX when they log onto their PC.

System is 3CX V20 U8, using web client & PWA.

Are there any other "workarounds" of fixes for this?

Thanks,

 

[Alphabetic]

Ask the user to log out of the queue when they leave or set their extension as DND.

 

[TerryKC]

Yes, that would fix the queue issue but the user status looks like they are still registered and colleagues think they are still working and logged on.

I know its due to laziness but It would be nice if there was a logged off status that it would automatically change into when users log out of all devices/clients.

 

[Alphabetic]

Users have visibility for extension status and queue logged in status from the 3CX client, so yeah, this is laziness and they need to get in to the habit of logging out or going to DND. Otherwise, you'll be looking at 3rd party integration - im not sure if @VoIPTools has something. Its like asking why my car is unlocked when i've just got out of it.