Using queues, make 3CX not answer wile ringing

[UCORP]

Hi all,

We configured incoming call to forward to a queue.
Queue is configured prioritized hunt.

The problem is while waiting for an extension in the Q to be available, 3CX is ringing and has "answered" the call.
This lead to problems because billing has started our side at the time the call is answered.

How to make 3CX send answer signaling only when an extension actually answer?

3CX Version 18.0 (Build 418) Enterprise

 

[N_G]

No this is not possible. 3CX answers the calls and queues it for an agent. Call is answered.

 

[bitn2]

The extension (the queue) has answerd the call. Ringgroups are the only way to "not answer" the call before someone picked it up