V16 Browser extension direct link won't properly activate

[jmatano]

I know the ongoing thread was closed, but there is another issue looming. The direct link to the old extension was posted, https://chrome.google.com/webstore/detail/3cx/dijllljhgnommpcoogbfcnadmnleeook/related

However after you install it, when you activate it in the web client, the extension doesn't actually activate and it stays grey yet the webclient activate button goes away. We really need a workaround for this, as support stated June 2022 for it to be decommissioned.

 

[Constantinos Constantinou]

Hello @jmatano ,

This extension it requires v18 U2 PBX in order to work per description.

 

[jmatano]

Hello @jmatano ,

This extension it requires v18 U2 PBX in order to work per description.

So there is no browser extesnion avaiable any more for V16?

 

[Constantinos Constantinou]

For v16 as per main blog post thread suggests, the options are either WebClient or use the old Windows client that is still supported

 

[jmatano]

For v16 as per main blog post thread suggests, the options are either WebClient or use the old Windows client that is still supported

Yikes, that just killed all click to dial for V16 users inside of Chrome, unless I am missing something? That's sort of a major feature to ditch for a version that is supposed to be supported for another 7 months.

 

[Constantinos Constantinou]

You for the phone parsing functionality you can still install the following extension that creates clickable links, that you can open them via WebClient.
https://chrome.google.com/webstore/detail/3cx-click2call/baipgmmeifmofkcilhccccoipmjccehn

 

[jmatano]

You for the phone parsing functionality you can still install the following extension that creates clickable links, that you can open them via WebClient.
https://chrome.google.com/webstore/detail/3cx-click2call/baipgmmeifmofkcilhccccoipmjccehn

Got it. This works. Thanks.

 

[kseba77]

You for the phone parsing functionality you can still install the following extension that creates clickable links, that you can open them via WebClient.
https://chrome.google.com/webstore/detail/3cx-click2call/baipgmmeifmofkcilhccccoipmjccehn

Will the old extension in Edge and V16 of 3cx work for now or is it also scheduled for replacement?

 

[NickD_3CX]

Will the old extension in Edge and V16 of 3cx work for now or is it also scheduled for replacement?

Edge plugin will follow suit as the Chome one, if it hasn't already by the time I am writing this.

I will lock this thread though and any and all queries about this can be posted here:
https://www.3cx.com/community/threads/update-2-final-search-across-contacts-and-team-members.86335/

As there is quite a bit of information in this thread already, have a read through it as you may get already the answer you are looking for.