v16 End of Life support

[peter tasic]

Hello,

we are currently running v15.5, i've recieved notifications that v16 will be entering EOL on 30th november. Does this mean that it's only not going to be supported or that functionalites will cease all together? i.e. can i not upgrade to v18 and still use the system as it is or is the upgrade to v18 mandatory?

 

[Evolute IT]

Why can't you upgrade to v18?

V15.5 is EOL for a long time now. You should've upgraded to v16 almost two years ago.

Basically, it should not even be working right now since it cannot activate anymore (old activation servers are shut down now.)

 

[CentrexJ]

You can upgrade from a 15.5 backup file direct to 18. Anything older is a ticking time bomb for when it realizes it can’t talk to the license server anymore. Also they won’t work with the mobile clients either.

 

[TheodorosG_3CX]

Please note that the PBX should always be updated to the latest versions. As previously mentioned V16 will be marked as EOL which means that you will not be able to use many of the 3CX basic features. The most important is that since you cannot activate and if the PBX cannot contact our new activation servers you will also loose your FQND(check guideline below) due to inactivity:
• https://www.3cx.com/docs/fqdn-management-allocation/#h.k579ihol7ovb
So please ensure that you update the PBX as soon as possible to avoid any bad situation.