V16 Update 5 Release Candidate

[perfect-touch]

I hate to be a pessimist - but release candidate is out - and the iOS app in testflight still doesn't have a voicemail indicator

 

[Constantinos Constantinou]

Hello @autohaus ,

Thank you very much for providing this information.
We will check it also internally and take the necessary actions.

 

[SoundsTravel]

How do I get the RC version? Mine is on 16.0.5.454 and showing 16.0.5.507 as available but won't download anything.

 

[SoundsTravel]

How do I get the RC version? Mine is on 16.0.5.454 and showing 16.0.5.507 as available but won't download anything.

I have managed it now, it was going straight to the login page every time I clicked update. It was updating in the background there was just no feed back saying that it was in progress.

 

[Constantinos Constantinou]

SOLUTION:
For my Gigaset mobiles to work properly with DID after update, I had to add CSTA_USER_AGENTS parameter and restart 3CX services (I rebooted):


see here:
uaCSTA: https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+3CX+-+uaCSTA
DID: https://teamwork.gigaset.com/gigawiki/pages/viewpage.action?pageId=962265654

Please add this parameter in final 3CX update.

Hello @autohaus ,

The internal information that I get on this one is that it is a patched approach that in the end it generates stability issues to the PBX.

Our suggestion is to revert that change to prevent any problems to your system.

In the meantime we will run internal tests and optimizations and keep the community posted.

Thank you.

 

[Saqqara]

Anyone else having issues with video webmeetings , when you click on the link to join the meeting you are redirected to https://www.3cx.com/user-manual/video-conferencing/troubleshoot/

See my post # 9 https://www.3cx.com/community/threads/webmeeting-creation-issues.72573/

 

[Jeff Harlan]

Yes we are and called support and they want server in verbose mode and send in report.... Hard to do that when it kills all calls for a support center...

 

[Curtis C]

Updated to RC last Thursday this morning I got this message
The FQDN you configured at installation time is not linked to the license key which is currently activated. As a result, video conferences cannot work. Activate the license used at FQDN creation time or re-install and use your new license key and link it to a new FQDN.
This is our in house system used for us and testing it has been pretty much working fine since Feb.11.2011. (Nothing has changed)
We have been using webmeetings a lot lately due to these crazy times. Any assistance is greatly appreciated

 

[autohaus]

@Constantinos

Hello Constantinos,
I'm using Gigaset's solution since September 2019. It works like a charm.

What is supported behind 3CX is:

• Start Call
• End Call
• Answer Call
• Transfer Call un-attendant
• Do Not Disturb

Only one small inconvenience: CTI sending a number starting with a "+..." from Webclient to a Gigaset phone doesn't work: "+49xxxx" results in "49xxxx" on Gigaset device instead of "0049xxxx". Call history shows "49xxxx" as dialed number. Therefore I don't use "+" in contacts. E.164 is switched off in management console and in webclient I checked "replace + with 00"

Windows client works correct, but uses MakeCall.

Webclient CTI sending the same number "+49xxxx" to a Yealink T48S works without problem.

 

[LeonidasG_3CX]

Updated to RC last Thursday this morning I got this message
The FQDN you configured at installation time is not linked to the license key which is currently activated. As a result, video conferences cannot work. Activate the license used at FQDN creation time or re-install and use your new license key and link it to a new FQDN.
This is our in house system used for us and testing it has been pretty much working fine since Feb.11.2011. (Nothing has changed)
We have been using webmeetings a lot lately due to these crazy times. Any assistance is greatly appreciated

Hi Curtis,

If you would be as kind enough as to PM me your PBX FQDN, i can take a look at what's going on.

 

[bcarrico]

Since upgrading to this RC, almost all extensions are having audio issues (can't hear the caller, but they can hear you) after picking up a call on a local hold. Same if you want to conference someone into a call. Anyone else having this issue? We haven't made any network changes so it's very strange.

 

[N_G]

I have managed it now, it was going straight to the login page every time I clicked update. It was updating in the background there was just no feed back saying that it was in progress.

There is a dialog when you trigger the update explaining the process....

 

[Constantinos Constantinou]

I have managed it now, it was going straight to the login page every time I clicked update. It was updating in the background there was just no feed back saying that it was in progress.

Hello @SoundsTravel ,

During update all services stop in order for related files to be replaced/modified. The notification dialog prior update process informs that all services will be stopped.

With the completion of the update process (success/failed) that admin email will receive an email with further information about the execution outcome.

 

[LeonidasG_3CX]

Hello,

After the latest update, when we start a WebMeeting from the webclient we get the error that our fqdn ending with 3cx.net "redirected you too many times" and nothing loads.

Hi there, try clearing your browser cache. This should resolve it.

 

[Ronin]

Hi there, try clearing your browser cache. This should resolve it.

Hello,
Do you know exactly which one we should clear on Microsoft Edge (chromium) ?
Browsing History, Cookies and other site data, Cached images and files, Site permissions, Hosted app data