V16 Update Linux Broke Twilio Trunk

[Govmarket]

Our 3CX updated over the weekend and it was a nightmare yesterday! We are a call center and our phones were down the first two hours of the day. For the first two hours, it was limiting to 4 calls even though it showed 64 and showed activated. I spent the rest of the entire day trying to get Twilio to work and no inbound or outbound calls work! I shouldn’t have to pay for support for something that has always worked and only broke after a major update. I was shocked that v16 was even pushed out as an automatic update. Major updates have always been handled by a user/admin. Yesterday was hell and now I get to go in to the office and figure out how to get Twilio working again, even if I have to downgrade to v15.5. We’ve been using 3CX for 5 years now and this is the first time I have been completely disappointed and frustrated.

 

[NickD_3CX]

Did you manage to figure out the problem? Before releasing a new version, we always retest all supported providers which also includes Twilio. We didn't find any issues, but I would be very interested to find out what went wrong in your case.
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