V18 Alpha 3 - Fixes and Features

[preid]

Did V18 lose DECT/ATA support? Or is it just missing from 3CX hosted instances? It's no longer showing under the advanced menu since I installed the ALPHA update.

 

[NickD_3CX]

Did V18 lose DECT/ATA support? Or is it just missing from 3CX hosted instances? It's no longer showing under the advanced menu since I installed the ALPHA update.

No, I just checked and the DECT/ATA option on "Hosted by 3CX" PBXs is there.
Could you please send a screenshot of where you are looking and what you are not seeing?

 

[preid]

This is where I was looking at... but it is showing up now. Weird. I only had contacts and hotdesking after the upgrade yesterday under the advanced menu. Thanks for the reply.

 

[Evolute IT]

This is where I was looking at... but it is showing up now. Weird. I only had contacts and hotdesking after the upgrade yesterday under the advanced menu. Thanks for the reply.

Odd but sometimes a cache clear can fix a lot of issues

 

[Rob Poels]

@weimerd @Rob Poels @noord Just to be clear we do understand that the situation is very akward for customers and partners. We just dont have a solution at the moment. how about if we negotiated with Snom to give a much bigger rebate to customers who bought the device say in the last two years?

Hi Nick, just fyi we did receive a reasonable proposal from Snom and discuss that with our customers currently. I hope that they accept the proposal so we can look forward .

 

[N_G]

@Rob Poels thanks for the heads up, glad to hear that...

 

[eli1030]

has anyone run into an issue with SMS on v18? i can send outbound text, but inbound goes nowhere.

 

[YiannisH_3CX]

has anyone run into an issue with SMS on v18? i can send outbound text, but inbound goes nowhere.

As a first step press the Test button in your SMS settings and see if that works and make sure that your FQDN resolves to the correct public IP. If you need further assistance please create a new thread in the dedicated forum section. https://www.3cx.com/community/forums/live-chat/

 

[eli1030]

As a first step press the Test button in your SMS settings and see if that works and make sure that your FQDN resolves to the correct public IP. If you need further assistance please create a new thread in the dedicated forum section. https://www.3cx.com/community/forums/live-chat/

Yes, the test works successfully. I will create a new thread. Thanks.

 

[tronic]

This is what you get when you open the web client.
"The Browser Extension has been deprecated in favour of a new native App. Follow the steps below to remove the 3CX Browser Extension and replace it using the 3CX Windows Desktop App:.

So does this mean the web client is not being activly worked on anymore?

 

[PaulBC]

Hi, in V16 we could hide some users from other users in both the webclient and mobile app by user groups - it looks like we can't do that in V18 - is this by design, is it due to change as we move out of Alpha, or will it remain this way please ?

 

[NickD_3CX]

Hi, in V16 we could hide some users from other users in both the webclient and mobile app by user groups - it looks like we can't do that in V18 - is this by design, is it due to change as we move out of Alpha, or will it remain this way please ?

You can still do this in V18 in the exact same way as you did in V16.
The only difference is that now in the Management Console, the "Groups" node has been moved inside the "Users" node.

 

[PaulBC]

Thanks @NickD_3CX