v18 alpha 5 - unanswered Queue Calls going to Agent's VMbox

[Intech Speed]

Not sure where to leave this, so leaving this here.

We have noticed that ever since we applied v18 Alpha 5 [18.0 (Build 331)]
Calls will enter the Queue, then if unanswered - goes to the agent VMbox instead of the designated Queue VMbox.

Our Customer Service agent just pointed out to me that she (110) is getting many emails with Customer Service voicemails.
Whereas the Customer Service VMbox (196) forwards to a unique Group email.

I examined the Call details report and found that the Queue calls went to "Picked up by VMail (110)"
Where it should actually go to "Picked up by VMail (196)"

 

[Charles_3CX]

Regarding your question, is extension 110 the operator's extension?

 

[Intech Speed]

No - Unused user 000 is the Operator's Extension in Settings -> General