v18 Client: Jabra integration not working, change ringtone + volume

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phoneuse30

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I've got several issues with the new v18 client. We are using Jabra headsets. Unfortunately Jabra does not shjow up in audio/video settings (only Sennheiser), and Jabra direct does not show 3cx as a possible client anymore either. I've installed the Jabra Chrome extension.
This means we cannot control / answer / stop calls with the buttons on the Jabra headset anymore.

Also is there a way to change the ringtone volume and choose a specific ringtone for a number, e.g. a different ringtone when family members are calling? A feature I've already requested years ago, but unfortunately I think it still doesn't exist?
 
I've got several issues with the new v18 client. We are using Jabra headsets. Unfortunately Jabra does not shjow up in audio/video settings (only Sennheiser), and Jabra direct does not show 3cx as a possible client anymore either. I've installed the Jabra Chrome extension.
This means we cannot control / answer / stop calls with the buttons on the Jabra headset anymore.
This is similar to another thread, check here:
https://www.3cx.com/community/threa...lantronics-poly-integration-comes-back.83797/


Also is there a way to change the ringtone volume and choose a specific ringtone for a number, e.g. a different ringtone when family members are calling? A feature I've already requested years ago, but unfortunately I think it still doesn't exist?
No, this is not possible at the moment.
 
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