v18 to v20 upgrade OK on linux, but kernel not updated

[eandry]

Hi,

I've tested an upgrade v18 to v20 on a demo linux server, but the linux kernel wasn"t upgraded :

uname -a
Linux 3cx-demo 4.19.0-26-amd64 #1 SMP Debian 4.19.304-1 (2024-01-09) x86_64 GNU/Linux

The kernel version I have on another bookworm debian server :
uname -a
Linux 6.1.0-20-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.85-1 (2024-04-11) x86_64 GNU/Linux

Did I miss something ? Is it a bug ?

The only non standard stuff on this server is the aptitude package installed, and the crowdsec repo in apt source list (which caused the first upgrade attempt to fail, so I removed it. The update process kindly recreated the source.list for the crowdsec repo).

As a workaround, is it safe to manually install the 6.1 kernel with apt install linux-image-amd64 ?

Thanks for your replies

 

[OlegR_3CX]

Hi there.
It's not normal and if your kernel has not been upgraded, it means something went wrong, and you should reinstall the Phonesystem using the latest ISO that you can find in your portal.
You can perhaps inspect the logs of what went wrong, but it will not change the fact the reinstall of the OS will need to take place.

 

[eandry]

Since it's a recent install, it's not reassuring for the other older installs !

In the log, no errors, just a few warnings !

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
supported-versions: WARNING: Unknown Debian release: 11
rehash: warning: skipping ca-certificates.crt,it does not contain exactly one certificate or CRL
supported-versions: WARNING: Unknown Debian release: 12
depmod: WARNING: could not open modules.builtin.modinfo at /var/tmp/mkinitramfs_v1fSXv/lib/modules/4.19.0-26-amd64: No such file or directory

I also forgot to mention that I always install updates with apt upgrade, so the v18 was a fully updated debian buster

 

[OlegR_3CX]

You should not use the terminal unless you 100% know what you are doing-especially on the production system, as the consequences can be unpredictable. We can't be sure what else has been upgraded there that causes the issue you have.
Just get the latest V20 ISO and reinstall the OS.

 

[SteveITS]

always install updates with apt upgrade

Instead, enable automatic updates in 3CX when you want to install a 3CX update or released security updates.