v18 update 9 - call recording exporting not showing in audit logs

[Alphabetic]

hi all

when i download a call recording it doesnt show as exported in the audit log.

tested it in v20 and it shows this event.

is this a bug?

 

[NicholasP_3CX]

Im a bit confused here. You say it doesnt, then you say it does.

 

[Alphabetic]

Hi Nicholas, in v18 it doesnt and it v20 it does.

 

[Guillaume Bourgeois]

So, are you reporting an improvement in version 20?
In any case, you should upgrade to version 20 to benefit from this new feature.

Version 18.9 will no longer receive “free support” in a few weeks.

 

[Alphabetic]

So, are you reporting an improvement in version 20?
In any case, you should upgrade to version 20 to benefit from this new feature.

Version 18.9 will no longer receive “free support” in a few weeks.

Im reporting that the auditing doesnt work for recordings in v18 where it does in v20.

Community support is always free support ٩(͡๏̯͡๏)۶

This is my last v18 install anyway. Just wondered why it didnt work.

 

[Guillaume Bourgeois]

Community support is always free support

No,
Starting October 15th, community support for version 18 will no longer be available.

Im reporting that the auditing doesnt work for recordings in v18 where it does in v20.

It's not a bug; it's a feature. This did not exist in version 18, or in any 18 subversion; it was added in version 20.

Even if it had been an issue, no updates would be offered for version 18. The solution would still be to upgrade to version 20.

 

[Alphabetic]

that isnt going to stop the community discussing v18 issues is it?

 

[Guillaume Bourgeois]

that isnt going to stop the community discussing v18 issues is it?

" From October 15th, V18 forum users will no longer be able to post or participate in any ongoing discussions. "

So yes, it will no longer be possible to discuss this when you open a discussion thread, as you must select the key for which you are requesting support.

This will prevent the opening of discussions related to a license on v18.

Any attempt to" circumvent" this will undoubtedly be considered a violation of the 3CX community's terms of use, and warnings will be issued just like for other conditions, in my opinion.

Regarding the Audit Logs, it's not a problem; it's a feature. On V18, it was lacking, but they have improved it in V20. So yes, you can discuss it, but I don’t see the point because you should have already upgraded to V20.

You should focus on updating instead.