The New 3cx V18 windows and chrome webclients both now require users to click the 3 dots just to get into their voicemail and also no longer shows transcripts in the row which allows for bulk printing of voicemails they are now hidden. You now have to manually click the little paper icon to get a little modal popup with the transcript text? The new UI requires a click to view the transcript and then another click to "Ok" you viewed the transcript before being able to delete it. If you weren't using a CRM before and just using the 3cx webclient portal looks like you are gonna be looking at paying to use one since these changes for the webclient for voicemail management officially sucks for viewing transcriptions.
Lets just say the client that I have that is a Doctors Office that uses the voicemail transcription due to receiving hundreds of voicemails is not happy with the update.
Lets just say the client that I have that is a Doctors Office that uses the voicemail transcription due to receiving hundreds of voicemails is not happy with the update.
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