v20 2FA Invalid Security Code Issues

[mr_synapse]

I have been testing the 2FA feature in v20, and it's not working. I have tried two different authenticator apps (Google and Microsoft) and two different user accounts, and when I attempt to input the code that the authenticator generates after scanning the QR code, 3CX console says "invalid security code". Has anyone else experienced this?

 

[SweetAction]

I have been testing the 2FA feature in v20, and it's not working. I have tried two different authenticator apps (Google and Microsoft) and two different user accounts, and when I attempt to input the code that the authenticator generates after scanning the QR code, 3CX console says "invalid security code". Has anyone else experienced this?

Same here. I was testing it on release day and couldn't get it to work. Multiple codes, multiple authenticators, checked time on all devices, etc.

I don't think it's ready yet

 

[bitn2]

Its working fine for me... PBX time is correct?

 

[Alphabetic]

works fine for me too. is locale and date correct?

 

[N_G]

@SweetAction @Max Weigel Can we get access to the system? Or can you look at the event logs and see if there is any more information? As it works, its just some unforeseen combination, which is...unforeseen Maybe input locale or something like that. Maybe that account is on a system with non unique email, or maybe no email or something like that.

 

[SweetAction]

Actually I just tried to set it up again and it worked. Only difference is that I'm on a Windows PC right now and was on a Mac the first time I tried. Maybe 3CX was an earlier version of v20 (I last tried on December 4th).