V20 build 1340 - the old Management Console from "/deprecated" removed ?

[Guillaume Bourgeois]

Hi @edossantos ,

I'm trying to access the old management console via /deprecated, I thought it would remain there for a while?
Has the strategy changed?



https://www.3cx.com/community/threads/how-to-bind-a-cfa-to-a-did-in-v20.123145/post-578361


thx

 

[derek.th036]

It's no longer possible to change inbound parameters and outbound parameters directly in the SIP Trunks. Now, you have to export the Trunk, make modifications in the template, and then re-import it.

So,
Customizing popular fields for the caller display will become more complicated.

From : Display Name From : User Part Remote Party ID - Calling Party : Display Name Remote Party ID - Calling Party : User Part

I've never done a trunk export and import before, sounds terrifying, hope they put those inbound parameters back in soon or bring back /depricated. thanks for your bug list

 

[Itel628]

i didn't realise there is no bridge option

 

[derek.th036]

Also found that in V20 there is no longer a rights page for Users. Just the preset options for roles but i can no longer edit those or make changes. I need the ability to make fine adjustments on a user by user basis like in V18

my users lost the ability to shared park after the upgrade and i had to give them all receptionist permissions to get that working for now.

 

[derek.th036]

i was so fed up with v20 issues today i tried to roll back to my pre v20 upgrade backup. the backup restored fine but it didnt seem to restore the old management console so defeated the purpose of the restore. is this normal expected behaviour from the restore process as i've never had to restore any before?

just an after thought, would the procedure be to spin up a new v18 then restore that from my previous backup?

 

[SteveITS]

The restore is only going to restore the configuration (database etc) so you'd need to revert the server to an earlier snapshot, or reinstall.

 

[derek.th036]

The restore is only going to restore the configuration (database etc) so you'd need to revert the server to an earlier snapshot, or reinstall.

thanks i figured as much after i posted. waiting on the client to make a decision. it was shared parking that was the issue this morning due to the new role based permissions in v20. removed most users rights to shared park so had to give them receptionist role for now. i could also do with getting access to the inbound parameters that used to be on the trunk as I'd messed with them a little and now i cant change them back easily. thanks for the reply.

 

[ObeyaEngineering]

We explore and test the 3CX V20. It has become a little more confusing and the translations/languages have not yet been implemented everywhere. The function codes are not complete (quick changeover of office hours) and why is it no longer possible to set up global business hours? I have not found anything about this.
I am also missing a separate business time for queues and ring groups.
The flexibility with V18 was therefore very high. The administrative overhead when everything has to be organized via groups is extremely high and complicated.
This worked perfectly with V18.
Example: General business hours globally, unless a department or a user has its own business hours.
1. own user/group business hours, if recorded
2. own department business hours, if recorded
3. global business hours.
It is not possible to make your own announcements for public holidays.
And as already mentioned by other partners, the incoming and outgoing parameters are missing in the SIP trunk.
Also the possibility to download single logs and not the whole package.
The activity log in the overview was also very helpful for initial analyses in V18 and is missing in V20.
We have also noticed that parameters (example: the developer parameter) are not yet working correctly.
This is just a small list after the first tests.
We hope and believe that V20 will continue to be as flexible and problem-free as V18.

 

[gregory.b]

It's all based on the department now. Assign a DID to a department, make the changes to the department itself.

Yes bbut it's not convenient
the previous version of inbound rules where you could add DID or CID should be back as it was very useful.
okay you assign DID to the extension but what about CID rules.

Where you could add a number and make it route to a specific Call Queue.

I understand the need for change.
But it can't be such drastic changes and removing convenient features.

I really hope this menu is added in the final version.

 

[SweetAction]

is there anyway I can login to the same platform as before updating to Debian V20 ?

Unfortunately not

I can't seem to edit even my trunks anymore.

You might have to delete and recreate them

the old user name and password does not work and I have to log in with the user owner account. is this right ?

Correct