aa_ll_ee_xx Customer Joined Mar 21, 2020 Messages 12 Reaction score 1 Nov 30, 2023 #1 Like the System Owner I can park the calls, but the rest Users can't. Some ideas?
Alphabetic 3CX MVP Silver Partner Advanced Certified Joined Jul 1, 2016 Messages 6,571 Reaction score 2,582 Nov 30, 2023 #2 https://www.3cx.com/docs/manual/access-roles/ Assign your user(s) receptionist role to be able to park calls.
https://www.3cx.com/docs/manual/access-roles/ Assign your user(s) receptionist role to be able to park calls.
aa_ll_ee_xx Customer Joined Mar 21, 2020 Messages 12 Reaction score 1 Nov 30, 2023 #3 Where do you see these rights in V20?
aa_ll_ee_xx Customer Joined Mar 21, 2020 Messages 12 Reaction score 1 Nov 30, 2023 #4 Thank you this table explains it. It was more flexible in the V18
SnakeRiverWebDevelopment Forum User Advanced Certified Joined Oct 27, 2022 Messages 457 Reaction score 292 Nov 30, 2023 #5 Not sure why the System Admin, can't park calls but this is nice to know. Reactions: Evolute IT
SteveITS 3CX MVP Silver Partner Advanced Certified Joined Jun 20, 2018 Messages 4,424 Reaction score 2,153 Nov 30, 2023 #6 In v20 can Park Calls still be allowed at the group level? (group > Group Rights > [x] Can park calls) That was missing in v18 in the web client Admin but that wasn't uncommon.
In v20 can Park Calls still be allowed at the group level? (group > Group Rights > [x] Can park calls) That was missing in v18 in the web client Admin but that wasn't uncommon.