v20 - Direct SIP connection - BLF Keys not working

[jessy.paconnect]

We never had this issue on v18, but it seems to be happening on SNOM/Yealink on V20. When configuring a phone for Direct SIP or as its called Local Phone the BLF Keys are not working. They can make calls and whatnot, pickup the parked call, but the light itself does nothing for status.

With that said, when provisioning the phone and adding it to the user, "Connect Directly" is greyed out and so its set for Local LAN/VPN. Is there something I am missing here? Should I be using Direct Connect? I did confirm to turn off the "Block remote non-tunnel connections" in the account already.

 

[rabbit]

I'm having a similar problem, and when I googled and saw your description, I thought it wasn't me, it will be a simple tick box that I've missed.
but no ... you've not had a reply

 

[jessy.paconnect]

I'm having a similar problem, and when I googled and saw your description, I thought it wasn't me, it will be a simple tick box that I've missed.
but no ... you've not had a reply

Well... that's just it. I came back in on Monday morning and everything was actually working. Allowing it to sit over the weekend kicked everything in. I rebooted the phones and they all came back up right away. I am not sure if its something in the back end of DNS or settings on the phone system take a bit to kick in when its Direct SIP. Not entirely sure but its working. Let them sit for the weekend and see if they work.

For more details, they were not sitting behind any firewall, but they were sitting behind a Comcast Xfinity modem.