Attempted to upgrade to v20 but the button wouldn't work on our instance so I decided to go and reinstall from scratch and restore the backup.
I now cant login to my system on v20 it says incorrect password for every user I try. I have even tried the "System Owner" that I found in the XML file. I hav scoured all over looking for solutions and none have worked. Heres what I've tried so far:
- Reset Password (Doesnt send me any emails, email address is unique to system owner)
- Replacing the hash in the SERVICEACCESS area of the System Owner extension with another hash of a password I know (suggested in another thread)
I have no access to a v18 instance now to restore it to either so I'm all out of options.
Any help would be great.
I now cant login to my system on v20 it says incorrect password for every user I try. I have even tried the "System Owner" that I found in the XML file. I hav scoured all over looking for solutions and none have worked. Heres what I've tried so far:
- Reset Password (Doesnt send me any emails, email address is unique to system owner)
- Replacing the hash in the SERVICEACCESS area of the System Owner extension with another hash of a password I know (suggested in another thread)
I have no access to a v18 instance now to restore it to either so I'm all out of options.
Any help would be great.
