v20 Old fashioned conference calls

[noord]

In olders versions, we could press the 'conference' button on the desktop client / web client / wherever and it would show an interface allowing you to type / select internal phone numbers as well as external ones.

So, if I wanted a conference call with 100, 101 and 102 I hit the 'conference' button, entered those three phone numbers and then I'd have a conference with all these numbers.
I could then (un)mute someone, kick them, etc.

What is the suggested way in v20 to start such an old-fashioned conference call?
It seems I can still call 700**100 from the PWA.
Then, I can click the 'conference' button and it shows me this:


But I cannot enter a(n) (external) number nor select an internal user/team member.
It does show all other team members, but whatever I do, I always get an error 'invalid email address'. Even for my own team members, whom I select from the drop down list
It seems to me this is a bug:



Then you always get this (either when adding an external number or selecting an internal co-worker).



It seems the interface of the normal (old) conference calls and the new webmeetings got mixed up here somehow.

I know conference calls are old, but I would really like to know the best way to still use them.
I also tried setting op a web conference but the dial in conferencing options seems gone there as well?
It's all going towards web meetings, I get that, but sometimes it's easier to just use your desk phone without video. Many people still can't use (video) conferencing on their computers properly. They always have issues with the wrong speakers, mic not working, volume wrong etc etc. A traditional desk phone works best then

 

[Alejandro_3CX]

Please check you have enabled this parameter




Then give it a try one more time

 

[noord]

Please check you have enabled this parameter

View attachment 39791


Then give it a try one more time

Thanks, that works fine!
Never noticed that options and/or didn't really see it as required / related.
But it works fine!

 

[noord]

@Alejandro_3CX

Do you also happen to know where this setting went in v20?
https://www.3cx.com/community/threads/defining-external-phone-numbers-for-conference-calls.56174/

It's the external dial-in number shown in this screen and also used in the email:

I do have the correct number set-up and the correct number also works fine.
I do remember setting this up in v18 before, you could enter the number is a nicely formatted way. It was were the linked forum post described, but I can no longer find that setting. It is still being used though, but perhaps the UI to change it has been forgotten? Or I just need glasses of course

(just to be clear, the number assigned in the screenshot below is not the same as the number shown above and the number that shows up in the emails. I tried restarting the entire OS for good measure, but that didn't work. I could change EXTERNALNUMBER in the database somewhere perhaps, but I prefer the UI )