V20 Old Holidays issue

[raphaelmb]

We have only one department on our system. When we migrated to V20, the old holiday list did not come, which means that when I go to the holidays list, there is nothing there.
Last week on Monday our system did not work was transfering the calls straight to the voice mail, upon disabling the call handling for holiday it worked fine.
My best guess is that, this day was a public holiday last year and it is stuck in the system somewhere.
The issue is, how can I get rid of this.
Can't find the logs of that day unfortunately.

 

[TheodorosG_3CX]

Are you accessing as a System Owner?
Also this was a pre-configured yearly Holiday?

 

[raphaelmb]

Yes, I am the system owner and am accessing my account.
Yes, it was configured as a public holiday for last year, but from memory, I didn't specify the year, only a date.

 

[TheodorosG_3CX]

This might require to be further checked, i would suggest to create a support ticket.