holidays

  1. Holiday Manager (powershell script, with GUI)

    Hi all, Attached a powershell script to manage your holidays, hope it helps. By the way, it contains some code from the famous @fxbastler :) Regards

  2. Copy office holiday settings to multiple departments

    Hi, I believe it would be incredibly useful and save a lot of time if administrators could copy office holiday dates across multiple departments. Having a simple checkbox for each department that the holiday applies to would be a huge time-saver. We manage several systems with multiple...

  3. Possible Bug - Holidays

    As with many people on the forums lately, ran into an issue with the usage of the new way of handling holidays in v20. Have had other instances work just fine, add the script, go to departments, add the holiday and the audio file, test and works. Until last week, set it up for a customer, 5...
  4. TCI_user

    Office Holidays list does not sort by Date

    In the 3CX Admin panel in Office Hours > Office Holidays the lines are sorted based on the creation date instead of the listed date. In Canada (and many other countries) some holidays repeat every year on the same day (for example, New Year's Day) when other holidays change their date (for...

  5. Office hours apply on group without DID

    I have 3CX Version 20.0 Update 3 (Build 806 Release), and have SIP trunk with 100 DID, I have assigned separate DID's to extensions for incoming and outgoing calls, all extensions belong to the same department, when i configure holidays in the office hours for that department without mentioning...

  6. Department Office Holidays

    Hi, I just switched to V20 Update 2 (Build 715) from V18.9a. Currently I am trying to configure different deparments to have different voice prompts for their ''office holiday'' How do these work currently? When I add the department to an existing IVR, the office hours of the deparment are the...

  7. Understanding Holiday/Office Hours

    I am in the process of setting a clients Holiday and Office hours back up. I've been doing some reading on the new V20 setup for doing this. I've tested it working properly but, I am having trouble finding documentation on what the "prompt" does in the Office Holidays setup. As I understand it...

  8. v20 global holidays possible?

    The setup (only 1 department, department has the holiday configured): DID Head number => Master-Callflow => uses combination of a manual override functionality, office hours and custom hours to route calls to IVRs. There is one IVR for every use case the customer has. DID Head number +1 =>...

  9. date picker v20 - beware

    I don't know a better name than "date picker", so there you go. But I just about closed a company for a month because on v20 when you are picking a range of dates, if you click on the date on the calendar in the right hand side, it moves that month to the left hand side. I was going to...

  10. V20 Old Holidays issue

    We have only one department on our system. When we migrated to V20, the old holiday list did not come, which means that when I go to the holidays list, there is nothing there. Last week on Monday our system did not work was transfering the calls straight to the voice mail, upon disabling the...

  11. Unique Holiday for more Departments

    Hello We have by almost all out clients this case: - A site with 3 Departments (Sales, Workshop and client customer center). They have three different Office Hour but works on the sime adress, that means they have the same holidays. I really need to create three holidays each time? Some...

  12. v20 no more per-office holiday voice messages

    after upgrading from v18 to v20 (update 0 build 1458) we noticied multiple holiday schemes can be set per department (which is great), but ont he other hand we are missing the function to link specific voice messages to holidays. in v18 you could register/pre-record a different office holiday...
  13. David_K

    Set holidays by a user

    Hello I'm wondering if possible to give an employee the rights to record the message then switch the incoming calls to holiday mode by herself. Today how it's configured is all incoming calls goes to a ring group where she is the 1st member But it could be changed to a call queue if...
  14. ZenMasta

    Holiday not enforced, call logs show nothing

    I got a private message from an employee that saying that they're remote extension was ringing at home even though we're closed for good Friday. I checked holiday hours and sure enough it was configured. I then ran a report... Type: Call Reports All Calls: From 4/7/2023 12:00:00 AM To...
  15. Alex Nicol

    Holidays upload via CSV

    I'm specifically thinking about UK Bank holidays. I've got <10 systems to add 9 Bank Holidays to for 2023. This is not an issue as its about 90 changes all in. However we have plans to grow and this could get monotonous. Would there be any traction in an update to allow holidays to be...

  16. Apply these office hours even if it's a global holiday setting missing under forwarding rules.

    Hello, We are currently configuring a complex set-up on 3CX and the following setting under an extension's forwarding rules seems to have been taken out since the new update? "Apply these office hours even if it's a global holiday" I understand these settings have now been migrated to the...
  17. COHO Digital

    Solved Bug: Hardcoded Years for Holidays

    3CX Version: 18.0 Update 3 (Build 461) Operating System: Debian 10 Issue: Cannot schedule holidays beyond 31 December 2025 Severity: Low Steps to Reproduce: Management Console Settings Timezone & Office Hours Settings Add (under Configure Holidays) Current Behavior: Drop-down list of years...
  18. MidiTélécom

    Replicate hours set for the others days (Office hours)

    Hi, I was talking with another reseller (@aws2p) that when we are setting Office hours, we need to set it one by one and most often of the times, it will look like this : Same hours for monday to friday. So we come up to idea that a "copy" button will be nice. We set hours for monday, then...
    • MidiTélécom
    • Thread
    • holiday holidays hours inbound office hours set
    • Replies: 0
    • Forum: Server

  19. Holidays - Custom redirects

    Hi, When I set a Holiday the PBX will automatically go to Out of office hours during the set time or plays the defined prompt. Could you add options, where I can set Holiday of PBX will go to other digital receptionists, ring groups or call queues? Adding this option will make it easier to...

  20. Integrate Holiday Calendar in CFD

    Hello together, we're using 3CX CFD for managing our international calls to different SIP-Trunks and different queues with only one 3CX system. In our size the most important thing is to manage the different holidays and phone times for each country. At the moment I have to look up holidays...
    • PhilK
    • Thread
    • 3cx api api api integration calendar call flow designer cfd cfd call flow designer holidays
    • Replies: 0
    • Forum: Server
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