v20 Permissions

[georgewillow]

I guess what I'm trying to do is not possible. I want the users in a department to be able to see each other's calls in the Panel but not be able to perform operations on them. I thought this was sufficient:


Looking into it further I see they have to be a Receptionist role to be able to see group/department calls.
https://www.3cx.com/docs/manual/access-roles/

I'd prefer not to set all 25 people in the department to Receptionist role because that gives additional permissions and seems counter-intuitive to have 25 Receptionists. Am I missing something? I just want them to be able to see the other calls going on in the department.

Thanks!

 

[Ironwood]

It sounds like the ability to send reports to multiple email recipients is in the works, thank you for that. Is there a timeline for when that feature will be reinstated?

 

[cem_ari]

I don't know what kind of logic was used when designing roles in V20, but it should be fixed as soon as possible in accordance with real life and company organizations. Or system administrator should be able to edit and limit the roles permissions. It is not safe to give manager or higher role to everyone.