V20 Queue Admin

[Alphabetic]

Queues now has "notify these users" and no mention of queue admin.

is this tab purely for email notifications now? Q admin done by role?

 

[DimitrisL_3CX]

Hello @Alphabetic,

When you add a user in the "notify these users" list, they also have Queue manager rights for the queue no matter the role they have. So even if you add a "User" as Queue Manager then he will be available to whisper to queue chat or record a queue call for example.

 

[Alphabetic]

ok thanks.