V20 Unable to Provision MacOS Desktop App

Status
Not open for further replies.

AFD

Customer
Joined
Feb 16, 2023
Messages
6
Reaction score
11
I am running V20 and I need to re-provision the MacOS Desktop App on my Mac. I am unable to located the Apple logo/button to do the on the web client. Has this been removed from V20? Am I missing something here? I have tried to read through the forms related to this specific problem but was not able to find any answers. Any help would be greatly appreciated. I have a 3CX Enterprise license.
 
@tronic You were correct, changed the user agent and was able to provision the desktop app. Thanks so much for your help!
 
  • Like
Reactions: tronic
There is another workaround for MacOS app provisioning - once you see the the screen with with QR code for Android or iOS, recognise the encoded link, save the file which it points.
After you save it, add .3cxconfig extension to it a double click, allowing 3cx app to digest it.
 
Last edited:
There is another workaround for MacOS app provisioning - once you see the the screen with with QR code for Android or iOS, recognise the encoded link, save the file which it points.
After you save it, add .3cxconfig extension to it a double click, allowing 3cx app to digest it.
Your Mac v18 app is provisioning when you double-click a .3cxconfig file and try to open it with the app?
 
Status
Not open for further replies.