V20 Update 5 - Inbound calls not connecting

[Berttielp]

Hi,

Just applied V20 update 5 (update 4 done last week) and now inbound calls are not working, however outbound calls are.

Has anyone had anything similar.

 

[xcobean]

Try to Install sngrep, run the command for sngrep in terminal when attempting an inbound call, should show you where the call is going. You can share a screenshot we advice.

 

[leejor]

Are you able to use the 3CX Activity Log? That will also show if the PBX receives an Invite from the provider, and what the PBX does, or attempts to do, with the call.