V20 upgrade - Error displaying Users

[turbo21]

Hello
After updating 3cx to a new version, I have a problem with displaying Admin-->Users on the second tab and returns to the view: 5001/#/people
20.0 Update 2 (Build 715)

2024/08/23 10:18:34.720|0017|Erro| [ManagementConsoleJS.Controllers.MyPhoneController] User: 001, Message: Webclient error, Stack: TypeError: Cannot read properties of null (reading 'DeviceType')
at ks (https://xxxxx1.3cx.pl:5001/5916.b1c5e3140f93576f.js:1:63205)
at lg (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:568249)
at mC (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:577861)
at Ch (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:579252)
at Mg (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:579082)
at Eg (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:579014)
at mC (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:578171)
at Ch (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:579252)
at Mg (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:579082)
at Eg (https://xxxxx1.3cx.pl:5001/vendor.bd3d9d37b519e22a.js:1:579014)
2024/08/23 10:18:34.909|0064|Warn| [MyPhone.CallOwner] WebRTC: Client for session ab49c758-a19c-2807*** is not found

 

[Alphabetic]

Are you able to get in to see the devices of extension 001?

https://<FQDN>/#/office/users/edit/001

try removing their devices

 

[turbo21]

manual edit 001 to /#/office/users/edit/41 ok
/#/office/users/edit/001 returns to /#/people

 

[turbo21]

the problem occurs when I try to go to the other side

 

[SteveITS]

See if this helps: https://www.3cx.com/community/threa...b-on-some-v20-systems-all-of-a-sudden.125276/

 

[turbo21]

See if this helps: https://www.3cx.com/community/threa...b-on-some-v20-systems-all-of-a-sudden.125276/

Thanks, it helped, I added it
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