V20 windows app Chat notification shows ext number instead of user name , possible to change that ?

[LDA MERCURIS]

HEllo , as the title said is it possible to change the chat notification in V20 windows app to have the user name showing instead of the ext number.

Thanks !

 

[OlegR_3CX]

Hi there.
So where this message is coming from in your case? Is it from the Website integration?

 

[Buzz movies]

Hello, we noticed the same behavior; With those popups and in the chat.

This happens when we check the "Hide from contacts" for the extension

When hidden:


When visible (not hidden):




I am not saying it's a bug, but the behaviour was different in v18 and I believe it was the correct one before.
I hope my contribution is helpful and constructive.

Have a good day